Shipping FAQ

    • Please Note: We can only ship to the billing address of the credit card holder, and we must obtain a signature for proof of delivery.

    Shipping charge calculations done on-line are only estimates.

    Due to the large variety of box sizes and weights for the wide range of products in the industry there may be extra charges for shipping some items.

    Choosing faster shipping services may also lead to an extra cost.
    All shipping options are shown at checkout but remember they are only estimates. 

    If your order requires extra shipping charges due to oversize or overweight we will contact you with the various charges for you to approve.

    We do ship to the USA and World Wide.

    • Remember any on-line orders may be picked up at our store. Just select the in-store pickup option. All in-store pick-up order, once fulfilled will be held for 90 days only.

    **Free shipping does not apply to discontinued item or discounted items. BBWCT will send you a shopping cart for shipping chargers if this applies. * Free shipping is only applicable to Canada only. **All hazards materials are subject to shipping chargers.

    Free shipping is on orders over $99.99 ** WHEN Free shipping is offered 

    Conditions apply.

    ** Free shipping can not be combined with any other offers, specials, sales or discounted items that appear on our website

    **Free shipping does not include oversized shipping fees. YOU WILL BE SENT A SHIPPING INVOICE. 

    ** Free shipping is only applicable in Canada only 

    ** All hazards materials are subject to shipping charges 

    **  Free shipping is standard Canada post 5-14 business days delivery     (depending on where you live in Canada). 

    ** Free shipping is on parcels that measure 30 cm X 15 cm X 15 cm or the parcel equal in volume to these measurements. Any parcels above and beyond these diameters will be charged oversize shipping. A invoice will be sent with oversize shipping charges to customers.

    IF YOU WOULD LIKE TO cancel your order with free shipping these conditions apply...

    ( if you don't want to pay extra incurred shipping charges example oversize or insurance ).

    You can cancel within 24 HOURS from time of purchase only by texting

    647-321-1965 this is a direct text to a shipping manager and you will receive a confirmation of your cancelled order.

    Failing to cancel your order with in 24hour period the order will be processed as final sale and your package will be held until shipping charges are paid for.

    Your product will be held for a period of 90 days in the shipping department. After 90 days your product will be donated to children's charity and no refund will be issued after the 24 hour cancellation period.

    *Free shipping-Returns

    Free shipping only includes the shipping of a parcel to our customers.

    If the customer decides to return that item. BBWCT has the right to charge the customer the incurred shipping fees and BBBWCT will deduct the incurred shipping fee off their refund, once BBWCT receives the product back (the Item should be factory sealed or no refund will be given. The customer will incur the cost of shipping back open product ) .

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